Account Deletion

1. Delete your account in the Application

1. Open OpLoop and go to Settings.
2. Tap the account row at the top to open the account screen, and sign in if you are not signed in.
3. Choose Delete account and follow the confirmation steps.

Deletion is immediate and cannot be undone.

2. Request deletion without the Application

If you have uninstalled the Application or cannot sign in, email [email protected] with the subject “Account deletion request” from the email address associated with your account. The address is used to verify that the request comes from the account owner. Requests are processed within a reasonable period, normally within 30 days.

3. What deletion removes

• the account record, including your account identifier and nickname;
• synchronised achievement badge state;
• the sign-in identity held by the authentication provider, including your email address.

Deletion does not affect information stored only on your device — routines, statistics, and locally stored badges remain there and can be removed by uninstalling the Application. Purchase records held by Google Play and by the entitlement provider are retained under their own rules (see the Privacy Policy); limited records may be retained where reasonably necessary to prevent trial or entitlement abuse or where retention is required by law.

Deleting your account does not cancel a subscription. Subscriptions are attached to your Google account and are cancelled in Google Play. If you delete your OpLoop account without cancelling, you will continue to be charged.

4. Contact